What We
Do

01
Package

Managed IT Services

Includes the following Services:

  • Basic Remote support (up to 10 users)

  • Basic cybersecurity (antivirus, firewall setup)

  • Routine maintenance and updates

  • Hardware & software troubleshooting

  • Basic backup & recovery

  • Email setup and support

  • Cloud access setup (e.g., Microsoft 365)

  • Monthly system health checks

  • Device onboarding/offboarding

Perfect for startups and small teams with minimal infrastructure.

Our entry-level IT support package designed for small businesses that need reliable coverage without the complexity. It includes core services like remote support, basic cybersecurity, and routine maintenance—perfect for keeping your operations smooth and secure.

Supports: đź‘Ą Up to 10 users

Ideal for: 🏢 Startups, small teams, and SMEs with straightforward IT needs and limited infrastructure.

Includes the following Services:

Everything in Essential, plus:

  • Priority support response times

  • Advanced cybersecurity (endpoint protection, email filtering, threat monitoring, MFA setup)

  • Proactive system monitoring

  • Network setup and optimization

  • Cloud migration and management

  • Device provisioning and onboarding

  • Monthly IT health reports

  • Automated backup & recovery services

Designed for expanding businesses that need more than just the basics. This plan includes proactive monitoring, advanced cybersecurity, and priority support—ensuring your growing team stays productive and protected.

Supports: đź‘Ą Up to 50 users

Ideal for: 🏢 SMEs scaling their operations, adding new locations, or increasing their reliance on IT infrastructure.

Includes the following Services:

Everything in Growth, plus:

  • Strategic IT consulting and planning

  • Infrastructure management (servers, networking, storage)

  • Compliance support (POPIA, ISO, etc.)

  • Disaster recovery planning and testing

  • Custom SLA and escalation paths

  • Multi-site support and remote workforce enablement

  • Unlimited or customizable user support

Our most comprehensive offering for businesses with complex environments and mission-critical systems. Includes full-stack support, compliance assistance, infrastructure management, and strategic IT consulting.

Supports: đź‘Ą 51 – 100 users (customizable)

Ideal for: 🏢 Established companies, multi-site operations, and organizations needing tailored IT governance and high-availability solutions.

Not sure which plan fits your business?

No stress—we’ve got you covered. Just hit the button and fill out the short form below. We’ll review your setup, business size, and support needs, then follow up with a tailored IT plan that fits you best. Whether you’re scaling fast or simply want solid, dependable IT services, we’ll guide you toward the smartest solution.

Find My Best-Fit IT Plan

Remote Monitoring and Management

Tech issues don’t wait—and neither do we. Our RMM service keeps a watchful eye on your IT systems 24/7, ensuring everything runs smoothly, securely, and efficiently. We spot potential problems before they happen, apply updates without disruption, and fix issues remotely—fast. It’s like having your own behind-the-scenes tech team, constantly optimizing your systems so you can focus on what matters most: growing your business.

  • Network Monitoring
  • Server Monitoring
  • Endpoint Monitoring
  • Application Monitoring
  • Automation & Scripting
  • Patch & Software Management
  • OS Updates (Windows , Linux, MacOS)

Helpdesk and end-user support

Tech hiccups shouldn’t slow your team down. Our Helpdesk and End-User Support service provides fast, friendly, and effective assistance for your staff—whenever they need it. From troubleshooting software and hardware issues to guiding users through setup and best practices, we’re just a click or call away. Whether it’s fixing a glitch or answering everyday tech questions, we keep your workforce connected, confident, and focused.

  • Remote Suppport
  • Onsite Support
  • Ticketing System
  • System Monitoring & Alerts
  • User Account Management

Cloud Based Solutions

We help your business move to the cloud with scalable, secure platforms that support remote work, data access, and collaboration. Whether it’s email, storage, or full infrastructure, our cloud services keep your team connected and your data protected.
  • Access files and systems from anywhere
  • Built-in security and data redundancy
  • calable to match your business growth
  • Seamless collaboration tools
  • Managed setup, migration, and support

Cybersecurity & Data Protection

We protect your business from digital threats with proactive security measures, real-time monitoring, and data encryption. From firewalls to endpoint protection, we keep your systems secure and your sensitive information out of harm’s way.
  • Confidentiality & Integrity
  • Data Encryption
  • Authentication & Access Control
  • Security Monitoring & Incident Response

Backup & Disaster Recovery

We safeguard your business data with automated backups and rapid recovery solutions—so you're protected against hardware failure, cyberattacks, or accidental loss. Whether it's a single file or your entire system, we get you back up and running fast, with minimal disruption.
  • Business Continuity
  • Data Integrity
  • Automated Backups
  • Cloud-Based Recovery
  • Snapshot & Continuous Replication

Hardware & Software Support

From sluggish laptops to software glitches, we provide fast, reliable support to keep your tech running smoothly. Whether it's troubleshooting, upgrades, or installations, our team ensures your systems stay secure, efficient, and frustration-free.
  • Workstations & Laptops
  • Printers & Scanners
  • Networking Devices
  • Operating Systems (Windows, Linux, MacOS)

Network Setup & Security

Build your business on a solid digital foundation. Our Network Setup & Security service ensures your infrastructure is fast, reliable, and fully protected. We design and configure networks tailored to your needs, implement robust cybersecurity measures, and monitor for threats—so your data stays safe and your team stays connected. From the first cable to the final firewall, we’ve got your back.

  • Customized Network Design
  • Reliable Connectivity
  • Cyber threat protection
  • Expert setup & configuration
02
Package

Network Installations

🔧 Just Need a Network Installed? We’ve Got You Covered.

At Splice Computers, we understand that every business—whether a growing startup or an established SME—needs a network that’s fast, secure, and built to scale. That’s why our networking services are designed to be both comprehensive and flexible, with options tailored to your exact needs. If you’re simply looking for a professional, low-cost network installation—without the long-term contracts or ongoing support commitments—we offer a streamlined setup service that includes:

Network Infrastructure Planning

We conduct a full site assessment to design a network tailored to your business layout, size, and future growth. Our planning includes detailed cabling routes, access point positioning, and hardware recommendations that ensure stability and scalability without unnecessary costs.
  • Tailored to your business size and layout
  • Future-ready with scalable design
  • Minimizes costly reworks later on

Structured Cabling Installation

We install premium-grade copper or fiber cabling—neatly routed, professionally labeled, and fully documented. Whether it’s CAT6 for high-speed LAN or fiber for long-distance connectivity, our work is tidy, compliant, and built for performance.
  • Clean, professional cabling with clear labeling
  • Supports high-speed data and VoIP
  • Fully documented for easy future maintenance

Hardware Setup & Configuration

We configure routers, switches, firewalls, and access points to give your network secure, high-speed connectivity. Every device is strategically placed and tuned for optimal coverage and efficiency, even in high-traffic environments.
  • Secure and seamless connectivity
  • Optimized device placement for best coverage
  • Custom configurations based on your needs

Testing & Optimization

Before sign-off, we run comprehensive tests for speed, signal strength, and reliability. We identify and resolve any issues and fine-tune network performance to match your business’s workflow and technology usage.
  • Signal and speed performance verified
  • Bottlenecks identified and resolved
  • Final setup fine-tuned for real-world usage

Documentation & Handover

You’ll receive a clear network topology map, configuration records, and login credentials in a secure format. We also offer basic training for your team on how to operate and maintain your new network setup—making handover seamless and stress-free.
  • Full network map and login credentials provided
  • Clear setup records for troubleshooting
  • Optional team onboarding for smooth transition

No Commitment, Full Reliability

This is a once-off service delivered with the same precision and care as our managed offerings—no contracts required. Perfect for businesses who want expert installation without long-term ties. Post-installation support is available as an add-on.
  • Once-off, high-standard service
  • No monthly contracts or obligations
  • Optional support available when you need it

🛠️ Ready to Get Started?

Whether you’re moving into a new office or upgrading your current setup, our one-time network installation service is a fast, affordable way to get connected. And if you ever decide to scale up or need ongoing support, we’re here when you need us—no pressure, no lock-in. Contact us now to book your installation or request a free site assessment.

03
Package

Computer Servicing

Standard Computer Servicing

Whether your device is running slow, plagued with pop-ups, or simply needs a clean-up, we offer targeted, once-off servicing for desktops and laptops. Ideal for clients who want a quick fix without ongoing commitments.

  • Includes virus/malware removal, software updates, and basic performance tuning
  • Fast turnaround – drop off and get a status update within 24–48 hours
  • Perfect for home users, small teams, and walk-in troubleshooting
  • No managed service tie-in required

Diagnostic & Troubleshooting

We start with a detailed analysis to uncover the root cause of slow performance, hardware faults, or system errors. Whether the issue is obvious or elusive, we go deep before recommending any action.

  • Includes full hardware/software diagnostics
  • Transparent reporting before any fixes
  • Ideal for “it suddenly stopped working” scenarios
  • One-off report provided for client records

Hardware Repair & Replacement

From cracked screens to dead hard drives, we handle replacement and repair of individual components with clear pricing and reliable parts. No fluff, no upsell—just fix what’s broken.
  • Covers RAM, SSD/HDD, screens, batteries, and power issues
  • Includes clean reinstallation of OS if required
  • All parts come with standard warranty
  • On-site or in-office repairs available

Virus, Malware & Threat Removal

We safely remove threats that slow down your computer or compromise your security. This service includes system hardening tips so clients leave safer than they arrived.
  • Full system scan and deep clean
  • Protection upgrades (firewall, anti-virus installs)
  • Optional data recovery if files were compromised
  • One-off cybersecurity check included

System Refresh & Performance Boost

Sometimes, you don’t need a new PC—you need a refresh. We declutter, optimize, and breathe new life into older systems so they run smoother and faster.
  • Includes OS clean-up, defrags, cache purges
  • Optional RAM or SSD upgrade advisory
  • Ideal for computers >2 years old
  • Often completed same-day

Data Recovery & Backup Setup

Accidentally deleted files? Old laptop died with critical data? We offer one-time recovery attempts and set up smart local/cloud backups to prevent future losses.
  • Recovery of deleted/formatted files (if still accessible)
  • Includes setting up automated backups for future safety
  • One-off solution—no managed backup contract needed
  • Ideal for SME staff, students, or legacy systems

Why Choose Splice Computers?

  • Low-cost, high-quality installations
  • No long-term commitment required
  • Expert configuration with future scalability in mind
  • Clear documentation for your internal team or future IT partners